Privacy Policy

Effective August 8, 2026

At MyVoice Speech Therapy, your privacy is important to us. This policy explains what personal information we collect, how we use it, and how we protect your data.

Information we collect

We may collect information that you voluntarily provide, including:

  • Names, phone numbers, and email addresses
  • Information submitted through web forms or scheduling tools
  • Communication preferences and history
  • Other information voluntarily provided for therapy or scheduling purposes

Adaptive Games gaze-session reports

A therapist or facilitator can explicitly start an optional gaze session inside the Adaptive Games. While it is running, the browser records screen-relative pointer positions, timestamps, game controls reached, selections, and any optional session label or notes entered by the facilitator.

  • The feature records browser pointer positions, not camera images or raw eye-tracker data.
  • The session is processed only in the current browser's memory.
  • MyVoice, Vercel Analytics, and other third parties do not receive the session data.
  • The session is discarded when its report is closed or the page is reloaded.
  • Printing or downloading a report is a deliberate action by the facilitator, who controls the resulting file.

These reports describe the pointer positions made available to the browser. They do not verify tracker calibration and are not diagnostic measurements of vision, attention, cognition, or visual-field neglect.

Adaptive Games data saved on your device

Access settings, named profiles, favorites, guided-path progress, game progress, custom card sets, and video-board links, titles, pictures, and playback timing are saved in the browser's local storage so they can be used again without an account. The optional offline installation caches only the public game files. MyVoice does not receive the locally saved setup or play content.

A facilitator can deliberately export a Play Pack containing access settings, custom card sets, and video-board links. Play Packs do not include game progress or gaze-session reports. The person exporting the file controls where it is stored and shared, especially when custom cards contain personal photographs.

Look & Play video providers

The Look & Play setup includes an optional grown-up YouTube search. When a search is submitted, the search words are sent through MyVoice to the YouTube Data API using strict SafeSearch and embeddable-video filters. We do not save search words or include them, video titles, or video identifiers in Vercel Analytics. SafeSearch is a filter, not a guarantee that every result is appropriate, so a grown-up should preview a video before adding it.

When a YouTube or Vimeo link is added, the provider may receive the video identifier so the board can retrieve its title and thumbnail. Provider metadata is kept only in this browser and is refreshed or discarded within 30 days. When a video is played, the browser connects directly to YouTube, Vimeo, or the host of a direct video file; that provider receives the ordinary connection information needed to deliver the video and applies its own privacy terms.

A video's current playback position is kept only for the current browser session so the child can resume after a timed pause or returning to the board. It is not included in Play Packs and is cleared when that browser session ends.

Adaptive Games usage analytics

We use Vercel Analytics to count which Adaptive Games are opened and completed and which access mode is selected. We also count guided-path starts, activity opens and completions, path completions, path-share actions, use of the Meadowbrook co-play board, and broad return windows such as “within 7 days.” These events contain only a game or path identifier, step number, access mode, or broad time window. They do not include names, saved profiles, custom cards, video links, gaze paths, session labels, notes, or therapy information.

Private multiplayer arena

The private arena is available only through an invitation issued by MyVoice staff. Invitation records contain a random code hash, expiration, redemption count, and revocation status. They do not contain a player's name or contact information.

  • Players use automatically generated aliases; custom names and chat are not available.
  • Match positions, actions, health, and scores exist only to run the current private room and are not retained as player history.
  • The arena receives ordinary pointer events, not camera images or raw eye-tracker data.
  • Vercel Analytics and Speed Insights are disabled on arena and arena-administration pages.
  • Cloudflare provides the real-time room connection and necessarily processes connection data needed to operate and secure that service.

How we use your information

  • Schedule and confirm appointments
  • Communicate about services and important updates
  • Send optional promotional materials when consent is provided
  • Improve our services and client experience

Who we share information with

We do not share personal information with third parties or affiliates for marketing purposes.

Information may be shared with service providers such as scheduling or billing platforms strictly for business operations, or with government or legal authorities when required by law.

SMS consent

By providing your mobile number, you consent to receive SMS communications related to services, reminders, and updates. SMS consent is not shared with third parties or affiliates for marketing purposes. Standard message and data rates may apply. Reply STOP at any time to opt out.

Your choices

You may opt out of promotional emails or texts by following the unsubscribe instructions provided. You may also contact us to update or remove your information.

Security

We take reasonable measures to protect personal information against unauthorized access or disclosure. If you export a gaze-session report, store and share that file according to your organization's privacy and record-handling requirements.

Contact us

MyVoice Speech Therapy
ryan@myvoicespeechtherapy.com
(567) 304-3306